Privacy Policy under GDPR regulation (for Europe and companies doing business towards European area users) - CodeSurf Solutions

This privacy policy describes how our company collects, uses and discloses your personal information and data when you use our services through our websites and/or applications.

What kind of data is collected?

Our company collects the following set of data and information:

Personal identification information (name, physical address, email address, phone number…)
Images, videos

How is the data collected?

You provide our company with the data we collect and process personal data and information when:

You register online or place an order for any of our products or services
Use our website or application when cookies are set on your device

Our company may also receive data and information indirectly from the following sources:

Flurry (https://www.flurry.com)
Firebase (https://www.firebase.google.com)
Count.ly (https://count.ly)
AppsFlyer (https://www.appsflyer.com)
Facebook App Event (https://developers.facebook/coom/docs/app-events)

How will we use your data?

Our company collects your data so that we can:

Process your order or manage your account
Send you an email with special offers on products and services
Use your images and videos in our form sections, which you'd fill in, to have more information to deal with your request
Use your images, videos, and text you submitted to us to post them on our app
Use images via your camera or gallery for you to scan QR codes
Use your image as a profile picture

If you agree, our company will share your data with partner companies so that they may offer you their products and services:

How is the data stored?

Our company securely stores your data in France (Europe).

Our company will retain your information/data for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our policies. After this time period has expired, we will delete your data in a reasonable time.

Device model (anonymous)
OS version (anonymous)
Device’s language (anonymous)
Geolocalisation if provided
Country (deducted from geolocalisation)
City (deducted from geolocalisation)

Third-party data processors

JotForm (Various forms embedded on Progressive Web App and our website)

Marketing

Our company would like to send you information about our products and services that we believe may be of interest to you.

If you have agreed to receive marketing emails or communications, you may opt out at any time.

You have the right at any time to stop our company from contacting you for marketing purposes or sharing your data with other partners working with our company.

If you no longer wish to be contacted for marketing purposes, please get in touch with us at: info@codesurfsolutions.co.uk

Data protection rights

Our company would like to make sure you are fully aware of all your data protection rights. Every user has, if applicable, the right to:

The right to access: You have the right to request copies of your personal data from our company.
The right to rectification: You have the right to request that our company correct any information you believe is inaccurate or mistaken. You also have the right to request that our company complete information you believe is incomplete.
The right to erasure: You have the right to request that our company erase your personal data under certain conditions.
The right to restrict processing: You have the right to request that our company restrict the processing of your personal data under certain conditions.
The right to object to processing: You have the right to object to our company’s processing of personal data under certain conditions.
The right to data portability: You have the right to request that our company transfer the data we have collected to another organisation or directly to you under certain conditions.

If you have any requests regarding this matter, we have one month to respond to you. If you want to exercise any of these rights, please get in touch with us by using the following contact details:

Please send us an email at: privacy@codesurfsolutions.co.uk.

Privacy policies of other websites or third-party

Our company’s website may contain links to other websites. Our privacy policy applies only to our website, application, and services. If you click on a link to another website, please read their privacy policy.

Changes to our privacy policy

Our company regularly reviews its privacy policy and posts any updates on this webpage. This privacy policy was last updated on 30/09/2025.

Contacting us

If you have any questions regarding our privacy policy, the data we hold about you, or if you would like to exercise any of your data protection rights, please get in touch with us at:

Please send us an email at: privacy@codesurfsolutions.co.uk.

Privacy Policy under other regulations than GDPR

Our company is committed to protecting individual privacy and securing the personal information you provide when you use our services. This privacy policy describes what information is made available to our company and how that information is used and retained, and provides information on:

Information we receive (when you provide it, visit our website, receive an email, etc.)
How this information is used
Sharing of this information
Data retention
Third-party tools and sites
Children and privacy security

If you have any questions or suggestions for its improvement, please let us know at: privacy@codesurfsolutions.co.uk.

Information you give us

You do not have to provide our company with any personal information or create a user account to access information on our website and/or application. For some services, we may need personal information from you, such as:

Personal identification information (name, physical address, email address, phone number, etc.)

When you visit our website, the following information is automatically received and stored by servers:

IP address

Third-party websites

Our company’s website and/or application may contain links to other websites. Our privacy policy applies only to our website. If you click on a link to another website, you must read its privacy policy.

How information is used

If you choose to provide us with information, we may use that information to contact you, respond to your message or provide information or services you requested.

We use the data you provide, as well as automatically generated data, for statistical analysis to assess what information is of interest to users and to evaluate system performance. This allows us to make general improvements to our site. We may also use your information to detect, prevent, and respond to security issues and harmful activities on our website and/or application.

Sharing of this information

Information you choose to share with our company may be treated as public information.

Our company uses a third-party analytics provider (such as Google Analytics and Google Tag Manager) to analyse data from cookies. The third-party analytics provider does not receive personally identifiable information through these cookies. We have also limited the provider’s ability to see your full IP address.

Within our company, we restrict access to personally identifiable information to employees, contractors, and vendors who are subject to non-disclosure requirements and require access to this information to perform their official duties. We exercise controls to limit the data they can view based on the specific needs of their position.

We do not use or share your information for commercial purposes, and except as described above, we do not exchange or otherwise disclose this information.

Link to external websites and third-party

Our website may link to other websites created and maintained by other private and/or public organisations and individuals. When you follow a link to an external site, you are leaving our website and are subject to the external site’s privacy and security policies. Our company does not control or guarantee the accuracy, relevance, timeliness or completeness of information contained on an external site.

Security

Our company takes reasonable precautions to protect our website and the information it contains. For example, we restrict access to personally identifiable information to employees, contractors, and vendors who are subject to non-disclosure requirements.

Our company also uses commonly used practices and technical controls to protect the information in our possession or control. These practices and controls include, but are not limited to, encrypting the transfer of personal information over the internet, using firewalls and intrusion detection systems and maintaining strict technical controls and procedures to ensure data integrity.

We periodically review our processes and systems to ensure compliance with industry best practices and maintain the highest level of security for our website.

Updates to this privacy policy

Our company reserves the right to revise or update this policy at any time. If we make significant changes to our policy regarding the handling of personal information, we will post the changes on our site and update the effective date accordingly.

Updated on: 03/11/2025

Cookie Policy and other similar tracking technologies (GDPR and non-GDPR)

When you visit CodeSurf Solutions Progressive Web App (https://app.codesurfsolutions.co.uk), we may send cookies or other similar tracking technologies to your computer or to any other device you use. We use cookies and similar tracking technologies to track users’ preferences and to know how they use our services.

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page.

For further information, visit: allaboutcookies.org

Cookies are used for user identification and the proper assignment of historical user data collected during previous visits.

Both temporary cookie files (session cookies) and persistent cookies are used. Users can delete or remove cookies from their browser at any time or block cookies from being installed on their device. However, this may affect the operation of our services or even result in their blocking.

As described above, we use your personal information and data to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

We may use Google Analytics and Google Tag Manager to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

We can use different types of cookies or tracking technologies while you are visiting our website and/or application:

Strictly necessary cookies: These types of cookies enable you to access and browse websites, as well as use their features. Without these cookies, some features of the application may become unusable and may not function correctly.
Performance cookies: These cookies collect information and data about how you use our websites and/or applications. The data collected can be used to optimise our websites and/or applications. These cookies are used to know where our visitors and users are coming from. These cookies do not collect information that identifies you personally.
Functionality cookies: These cookies allow our website or application to remember your choices. They can be used to memorise your localisation, or your preferences such as language settings or font size.

How to manage cookies?

You can set your browser not to accept cookies, and the above website and/or application tells you how to remove cookies from your browser. However, some of our websites and applications may not function properly without the use of cookies.

Here are some of the main explanations on how to delete cookies on your browser:

Chrome: https://support.google.com/chrome/answer/95647

Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Microsoft Edge: https://support.microsoft.com/en-gb/windows/manage-cookies-in-microsoft-edge-view-allow-block-delete-and-use-168dab11-0753-043d-7c16-ede5947fc64d

Opera: https://help.opera.com/en/latest/security-and-privacy/

For mobile devices, if you don’t want to receive targeted advertising based on your centre of interest coming from a mobile application, please check the parameters of the operating system of your mobile device and follow these instructions:

Android Users: to enable the option “deactivate ad personalisation”, follow the instructions given by Google on Google Play.
iOS Users: To enable “Limited Ad Tracking”, follow the instructions given by Apple.
You may want to download the DAA's Mobile AppChoices application to control behavioural advertising online.

Updated on: 03/11/2025